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Heart Hotel Hanoi, Hanoi
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Key details
About the Hotel
11B Hang Hanh Street,
Hanoi,
Vietnam,
Ha Noi Municipality
Heart Hotel is situated in Hanoi's prestigious Hoan Kiem Lake District. The hotel is known for its exquisite European decoration and unique features. Guests benefit from its proximity to cultural attractions like the Thang Long Water Puppet Theatre and Hoan Kiem Lake. Both business and leisure travelers can find the hotel to be an ideal base for exploring the city.
Location
The hotel is centrally located, just steps from Hang Gai Street and Ngoc Son Temple. It is within close proximity to several attractions, including the Ho Chi Minh Mausoleum and the One Pillar Pagoda, which are around 2 miles away. An area shuttle is available for guests to easily explore nearby destinations, and the Noi Bai International Airport is accessible.
Rooms
Heart Hotel offers 15 air-conditioned rooms equipped with modern amenities. Each room features a flat-screen TV with cable channels, a minibar, and a personal safe. Guests can enjoy well-appointed en suite bathrooms with shower facilities, jetted bathtubs, and complimentary toiletries. Certain rooms also come with a balcony providing city or lake views.
Eat & Drink
The hotel houses a restaurant that serves a daily breakfast. Guests can enjoy 24-hour room service, along with a bar/lounge for drinks and light snacks. A free breakfast is included for guests, providing a convenient start to the day. Additional dining options and small eateries are nearby, offering local Vietnamese cuisine.
Leisure & Business
Heart Hotel features complimentary WiFi and a 24-hour reception to assist with luggage storage and ticketing services. The hotel also provides dry cleaning and laundry services for added convenience. Guests can engage with concierge services and benefit from tour/ticket assistance, enhancing their travel experience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Retreat
The spa services were fantastic, with a soothing ambiance and skilled therapists providing an unforgettable massage.view full review
Comfortable Room
The room was impeccably clean and equipped with a cozy bed that ensured a restful night's sleep.view full review
Delicious Breakfast
Breakfast offered a delightful spread, with fresh fruits and warm pastries that started my day on the right note.view full review
Inclusive Facilities
The accessible amenities were well-designed and significantly enhanced the ease of navigating the hotel.view full review
Luxurious Bathroom
The bathroom featured a rainfall shower that provided a spa-like experience with excellent water pressure.view full review
Excellent Gym
The fitness center was well-equipped, with a variety of machines that made my workout enjoyable and effective.view full review
Great Meeting Space
The meeting room was equipped with state-of-the-art technology, making our presentations seamless and professional.view full review
Fun for Kids
The children's play area was well-organized and safe, providing hours of entertainment for my little ones.view full review
General
Free Wi-Fi
Safe deposit box
Rooms/ Facilities for disabled
Elevator
Guest Parking
Electric kettle
Dining
Breakfast
Bar/ Lounge area
Children
Cribs
Room features
Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Sitting area
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
11B Hang Hanh Street,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
11B Hang Hanh Street,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Museums
Vietnam Military History Museum
4800 ft
Quoc Tu Giam Street Dong Da District
Temple Of Literature
4800 ft
Monuments and Landmarks
Ho Chi Minh Mausoleum
1.9
mi
Museums
Vietnamese Women's Museum
4500 ft
Castle
Thang Long Imperial Citadel
4800 ft
Museums
Vietnam National Museum of History
1.3
mi
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
3800 ft
56 Hang Chieu Dong Xuan
Hanoi Old City Gate
3800 ft
Tran Nhat Duat Street
Long Bien Bridge
1.5
mi
Monuments and Landmarks
Hanoi Flag Tower
4800 ft
Museums
Vietnam Fine Arts Museum
4800 ft
Pagoda
Tran Quoc Pagoda
1.4
mi
Broadway Theatre
Opera House
1.3
mi
Pagoda
One Pillar Pagoda
1.9
mi
Square
Ba Dinh Square
1.2
mi
Mall
Trang Tien Plaza
4500 ft
Parks
Lenin Park
4800 ft
73 Quan Su St
Quan Su Pagoda
4500 ft
French Quarter
4100 ft
Events
Friendship Cultural Palace
1.5
mi
Nearby
Museums
Hoa Lo Prison
1100 ft
Church
Saint Joseph Cathedral
1100 ft
Dinh Tien Hoang St.
Temple of the Jade Mountain
1100 ft
Libraries
Hoan Kiem Lake
1100 ft
Hang Duong
Hanoi Night Market
1100 ft
Lake of the Restored Sword
1100 ft
Broadway Theatre
Thang Long Water Puppet Theatre
1100 ft
87 Ma May Street Hoan Kiem District
Ancient House
1100 ft
75 Dinh Tien Hoang Street
Post Office Ha Noi
1100 ft
Hang Gai Street
200 ft
Restaurants
New Day Restaurant
2100 ft
72 Ma May Hoan Kiem
Banh Mi 25
2000 ft
25 Hang Ca Street Hoan Kiem District
The Note Coffee
400 ft
64 Luong Van Can
Hong Hoai's Restaurant
1800 ft
20 Bat Dan Hang Bo
Cafe Pho Co
500 ft
11 Hang Gai (4th floor) Access through a silk shop on street frontage
Old Street Cafe & Restaurant
100 ft
12 Hang Hanh Street Argh Argh Argh
Bun Bo Nam Bo
2100 ft
67 Hang Dieu
The Note Coffee 2
200 ft
22b Dien Bien Phu
Yogen Fruz
200 ft
66 Luong Van Can
Fruity Fact
300 ft
04 Le Thai To Hoan Kiem
Highlands Coffee
700 ft
44 Trang Tien Street Hoan Kiem District
Pho Bo Mau Dich
700 ft
01 Bao Khanh
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
great location
friendly staff
limited dining options
pricey
8.8/10
Great
Rooms
8.8
Location
9.8
Service
9.4
Dining
7.4
Guest reviews
8.8/10
based on 5 review
8.2
8.2/10based on 100 review
Marshall
United States of America,
April
2024
9.0/10
Staying at this hotel was a delightful experience. The location is unbeatable, right in the heart of the Old Quarter with a charming balcony view, and there's ample storage to keep everything organized. The bed provided a restful night's sleep. Although the price was slightly higher, the value for money was evident in the quality of the stay.
Rooms
9.0
The room with a balcony in the center of the Old Quarter was a true gem. The bed was incredibly comfortable and the storage space was more than enough.
Service
9.0
The service here truly made a difference in my stay. The staff went above and beyond to ensure I had a great experience.
Location
10.0
I couldn't have asked for a better location. Being near Hoam Kiem lake and surrounded by cozy restaurants made exploring the area a joy.
Dining
8.0
While the dining options were not included, the locally caught fish served was a delicious treat worth trying.
Facilities
9.0
The hotel's facilities were top-notch, from the amenities provided to the overall modern and comfortable ambiance.
Christopher
United States of America,
March
2024
9.0/10
Staying at this hotel was a great experience as it is situated in the heart of the Old Quarter, offering a central location with easy access to tourist spots and the market. The rooms were comfortable, complete with everything you need, including a shower and a lovely balcony overlooking the bustling streets. The service provided was outstanding, making us feel truly valued as guests. Although the dining options were limited to delicious Belgian waffles, the included breakfast was a nice touch. The facilities at the hotel were top-notch, enhancing our stay with modern amenities and a cozy atmosphere.
Rooms
9.0
The rooms were clean, comfortable, and well-equipped, with a shower and a balcony in the center of the Old Quarter.
Service
9.0
The staff gave meaning to good customer service, making our stay truly enjoyable.
Location
10.0
The location was perfect, close to all the tourist places in the Old Quarter and the market, and the staff happily assisted us with everything.
Dining
8.0
The dining experience centered around delicious Belgian waffles, although the options were a bit limited.
Facilities
9.0
The hotel facilities were excellent, providing a comfortable and convenient stay with modern amenities.
Thomas
United States of America,
January
2024
8.4/10
I had a wonderful stay at this hotel in the heart of the Old Quarter. The rooms were spacious and clean, with a balcony overlooking the vibrant streets. The comfortable bed provided a great night's sleep, but the price was a bit on the higher side. The service truly stood out, giving real meaning to good customer service. The central location made it convenient to explore the Old Quarter and be close to the lake, although the dining options were limited. The facilities were modern and well-maintained, offering a great experience overall.
Rooms
8.0
The rooms were spacious, clean, and had a balcony in the center of the Old Quarter. The comfortable bed ensured a restful sleep.
Service
9.0
The service here was exceptional, truly embodying the meaning of good customer service.
Location
9.0
The hotel's location was central to many attractions in the old quarter and close to the lake, making it a perfect spot for exploration.
Dining
7.0
While the dining options were limited, the grilled dishes offered were tasty.
Facilities
9.0
The facilities were modern and offered everything I needed for a comfortable stay.
great location
limited dining options
James
United States of America,
October
2023
9.0/10
The hotel is ideally located in the heart of the Old Quarter, offering a central spot to explore the charm of the area. The rooms provide adequate storage, comfortable beds, and modern showers for a pleasant stay. However, the dining options may not cater to all tastes, and the lack of included meals could affect the overall value for money.
Rooms
9.0
The rooms come with a balcony overlooking the Old Quarter, providing a quaint and picturesque view of the surroundings. They offer ample storage space, comfortable beds, and refreshing showers.
Service
10.0
The service here is exceptional, with staff that truly understands the meaning of good customer service. They go above and beyond to ensure a pleasant and memorable stay.
Location
10.0
The hotel's location in the Old Quarter is perfect for those looking to be close to everything. Situated on the left, opposite the lake, it offers convenience and easy access to the main attractions.
Dining
7.0
Dining at the hotel includes delicious Indian dishes that bring a taste of exotic flavors to the table. However, the limited options and additional costs may impact the overall dining experience.
Facilities
9.0
The hotel boasts excellent facilities to enhance your stay, ensuring a comfortable and enjoyable experience during your visit.
Mickey
United States of America,
June
2023
8.8/10
I had a great stay at this hotel! The rooms were clean and cozy, and the location in the center of the Old Quarter was perfect. The service was top-notch, making me feel truly valued as a guest. However, the dining options were a bit limited, and the price could have been more budget-friendly.
Rooms
9.0
The rooms were clean, comfortable, and had a balcony overlooking the center of the Old Quarter.
Service
10.0
The service here made my stay special; the staff really knew how to provide excellent customer service.
Location
10.0
The hotel's location in the center of the Old Quarter was fantastic, with everything within walking distance.
Dining
7.0
The dining experience was decent, with some local products, but I wished there were more options available.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
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