Heart Hotel Hanoi, Hanoi ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

11B Hang Hanh Street, Hanoi, Vietnam

Heart Hotel is situated in Hanoi's prestigious Hoan Kiem Lake District. The hotel features exquisite European architecture and provides a unique hospitality experience. Guests can easily explore cultural landmarks such as Hoan Kiem Lake and the Thang Long Water Puppet Theatre. Its strategic location allows access to various attractions, making it suitable for both business and leisure travelers.

Location

Located at Hang Hanh Street, Heart Hotel is within walking distance to notable attractions like Ngoc Son Temple and the historic Old Quarter. It is approximately 2 miles from key sites such as the Ho Chi Minh Mausoleum and One Pillar Pagoda. Guests can utilize area shuttles to explore nearby destinations or catch a ride to Noi Bai International Airport.

Rooms

Heart Hotel offers 15 air-conditioned rooms equipped with modern amenities. Each room features a flat-screen TV with cable channels, a minibar, and a personal safe. En suite bathrooms come with shower facilities over a bathtub, hairdryer, and complimentary toiletries. Some rooms also include a seating area and balconies with city or lake views.

Eat & Drink

The hotel houses a restaurant serving a daily breakfast for guests. Room service is available 24 hours, providing convenience for dining at any time. For additional relaxation, there is a bar/lounge on-site where patrons can enjoy various beverages.

Leisure & Business

Heart Hotel provides several amenities for leisure and convenience, including a 24-hour reception that assists with luggage storage and ticketing. Free WiFi is accessible throughout the property, and business services such as concierge and dry cleaning are offered. A gift shop is available for purchasing souvenirs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Quadruple Room

Max:

4 persons

38 m²

Bed options:

1 King Size Bed

City view

Shower

Bathtub

room details

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Deluxe Triple Room

Max:

3 persons

32 m²

Bed options:

1 King Size Bed

City view

Shower

Bathtub

room details

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Superior Double Room

Max:

2 persons

24 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Hanoi1000 ft

Airports

Noi Bai International (HAN) 16.8 mi

Cat Bi International (HPH) 73.5 mi

Train

Ha Noi Railway station4600 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Retreat

“The spa services were fantastic, with a soothing ambiance and skilled therapists providing an unforgettable massage.” view full review

Comfortable Room

“The room was impeccably clean and equipped with a cozy bed that ensured a restful night's sleep.” view full review

Delicious Breakfast

“Breakfast offered a delightful spread, with fresh fruits and warm pastries that started my day on the right note.” view full review

Inclusive Facilities

“The accessible amenities were well-designed and significantly enhanced the ease of navigating the hotel.” view full review

General

Free Wi-Fi
Safe deposit box
Rooms/ Facilities for disabled
Elevator

Guest Parking

Electric kettle

Dining

Breakfast
Bar/ Lounge area

Children

Cribs

Room features

Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Sitting area

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

11B Hang Hanh Street, Hanoi, Vietnam

Map view

11B Hang Hanh Street, Hanoi, Vietnam

City landmarks

Museums

Vietnam Military History Museum

4800 ft

Quoc Tu Giam Street Dong Da District

Temple Of Literature

4800 ft

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.9 mi

Museums

Vietnamese Women's Museum

4500 ft

Castle

Thang Long Imperial Citadel

4800 ft

Museums

Vietnam National Museum of History

1.3 mi

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

3800 ft

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

3800 ft

Tran Nhat Duat Street

Long Bien Bridge

1.5 mi

Monuments and Landmarks

Hanoi Flag Tower

4800 ft

Museums

Vietnam Fine Arts Museum

4800 ft

Pagoda

Tran Quoc Pagoda

1.4 mi

Broadway Theatre

Opera House

1.3 mi

Pagoda

One Pillar Pagoda

1.9 mi

Square

Ba Dinh Square

1.2 mi

Mall

Trang Tien Plaza

4500 ft

Parks

Lenin Park

4800 ft

73 Quan Su St

Quan Su Pagoda

4500 ft

French Quarter

4100 ft

Events

Friendship Cultural Palace

1.5 mi

Nearby

Museums

Hoa Lo Prison

1100 ft

Church

Saint Joseph Cathedral

1100 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

1100 ft

Libraries

Hoan Kiem Lake

1100 ft

Hang Duong

Hanoi Night Market

1100 ft

Lake of the Restored Sword

1100 ft

Broadway Theatre

Thang Long Water Puppet Theatre

1100 ft

87 Ma May Street Hoan Kiem District

Ancient House

1100 ft

75 Dinh Tien Hoang Street

Post Office Ha Noi

1100 ft

Hang Gai Street

200 ft

Restaurants

New Day Restaurant

2100 ft

72 Ma May Hoan Kiem

Banh Mi 25

2000 ft

25 Hang Ca Street Hoan Kiem District

The Note Coffee

400 ft

64 Luong Van Can

Hong Hoai's Restaurant

1800 ft

20 Bat Dan Hang Bo

Cafe Pho Co

500 ft

11 Hang Gai (4th floor) Access through a silk shop on street frontage

Old Street Cafe & Restaurant

100 ft

12 Hang Hanh Street Argh Argh Argh

Bun Bo Nam Bo

2100 ft

67 Hang Dieu

The Note Coffee 2

200 ft

22b Dien Bien Phu

Yogen Fruz

200 ft

66 Luong Van Can

Fruity Fact

300 ft

04 Le Thai To Hoan Kiem

Highlands Coffee

700 ft

44 Trang Tien Street Hoan Kiem District

Pho Bo Mau Dich

700 ft

01 Bao Khanh

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

great location

friendly staff

limited dining options

pricey

8.8/10

Great

Rooms

8.8

Location

9.8

Service

9.4

Dining

7.4

Marshall

United States of America, April 2024

9.0/10

Staying at this hotel was a delightful experience. The location is unbeatable, right in the heart of the Old Quarter with a charming balcony view, and there's ample storage to keep everything organized. The bed provided a restful night's sleep. Although the price was slightly higher, the value for money was evident in the quality of the stay.

Rooms

9.0

The room with a balcony in the center of the Old Quarter was a true gem. The bed was incredibly comfortable and the storage space was more than enough.

Service

9.0

The service here truly made a difference in my stay. The staff went above and beyond to ensure I had a great experience.

Location

10.0

I couldn't have asked for a better location. Being near Hoam Kiem lake and surrounded by cozy restaurants made exploring the area a joy.

Dining

8.0

While the dining options were not included, the locally caught fish served was a delicious treat worth trying.

Facilities

9.0

The hotel's facilities were top-notch, from the amenities provided to the overall modern and comfortable ambiance.

Christopher

United States of America, March 2024

9.0/10

Staying at this hotel was a great experience as it is situated in the heart of the Old Quarter, offering a central location with easy access to tourist spots and the market. The rooms were comfortable, complete with everything you need, including a shower and a lovely balcony overlooking the bustling streets. The service provided was outstanding, making us feel truly valued as guests. Although the dining options were limited to delicious Belgian waffles, the included breakfast was a nice touch. The facilities at the hotel were top-notch, enhancing our stay with modern amenities and a cozy atmosphere.

Rooms

9.0

The rooms were clean, comfortable, and well-equipped, with a shower and a balcony in the center of the Old Quarter.

Service

9.0

The staff gave meaning to good customer service, making our stay truly enjoyable.

Location

10.0

The location was perfect, close to all the tourist places in the Old Quarter and the market, and the staff happily assisted us with everything.

Dining

8.0

The dining experience centered around delicious Belgian waffles, although the options were a bit limited.

Facilities

9.0

The hotel facilities were excellent, providing a comfortable and convenient stay with modern amenities.

Thomas

United States of America, January 2024

8.4/10

I had a wonderful stay at this hotel in the heart of the Old Quarter. The rooms were spacious and clean, with a balcony overlooking the vibrant streets. The comfortable bed provided a great night's sleep, but the price was a bit on the higher side. The service truly stood out, giving real meaning to good customer service. The central location made it convenient to explore the Old Quarter and be close to the lake, although the dining options were limited. The facilities were modern and well-maintained, offering a great experience overall.

Rooms

8.0

The rooms were spacious, clean, and had a balcony in the center of the Old Quarter. The comfortable bed ensured a restful sleep.

Service

9.0

The service here was exceptional, truly embodying the meaning of good customer service.

Location

9.0

The hotel's location was central to many attractions in the old quarter and close to the lake, making it a perfect spot for exploration.

Dining

7.0

While the dining options were limited, the grilled dishes offered were tasty.

Facilities

9.0

The facilities were modern and offered everything I needed for a comfortable stay.

great location

limited dining options

James

United States of America, October 2023

9.0/10

The hotel is ideally located in the heart of the Old Quarter, offering a central spot to explore the charm of the area. The rooms provide adequate storage, comfortable beds, and modern showers for a pleasant stay. However, the dining options may not cater to all tastes, and the lack of included meals could affect the overall value for money.

Rooms

9.0

The rooms come with a balcony overlooking the Old Quarter, providing a quaint and picturesque view of the surroundings. They offer ample storage space, comfortable beds, and refreshing showers.

Service

10.0

The service here is exceptional, with staff that truly understands the meaning of good customer service. They go above and beyond to ensure a pleasant and memorable stay.

Location

10.0

The hotel's location in the Old Quarter is perfect for those looking to be close to everything. Situated on the left, opposite the lake, it offers convenience and easy access to the main attractions.

Dining

7.0

Dining at the hotel includes delicious Indian dishes that bring a taste of exotic flavors to the table. However, the limited options and additional costs may impact the overall dining experience.

Facilities

9.0

The hotel boasts excellent facilities to enhance your stay, ensuring a comfortable and enjoyable experience during your visit.

Mickey

United States of America, June 2023

8.8/10

I had a great stay at this hotel! The rooms were clean and cozy, and the location in the center of the Old Quarter was perfect. The service was top-notch, making me feel truly valued as a guest. However, the dining options were a bit limited, and the price could have been more budget-friendly.

Rooms

9.0

The rooms were clean, comfortable, and had a balcony overlooking the center of the Old Quarter.

Service

10.0

The service here made my stay special; the staff really knew how to provide excellent customer service.

Location

10.0

The hotel's location in the center of the Old Quarter was fantastic, with everything within walking distance.

Dining

7.0

The dining experience was decent, with some local products, but I wished there were more options available.